USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

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Heitkamp: NewĀ PO in Watford City is Needed Step toward Improving ND Mail Service

Senator First Announced Postal Serviceā€™s Intention to Build Facility in July 2016 ā€“ Just Three Months after Receiving a Commitment from Postmaster General to Quickly Improve Chronic Mail Issues in Watford City and Across the State Press Release – Sep 25, 2017 WASHINGTON, D.C. ā€“ Following her continued efforts to improve mail delivery and service…

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Senator Heitkamp BringsĀ PMG to North Dakota to Tackle Mail Service Challenges

Press Release – August 11, 2016 BISMARCK, N.D. ā€“ U.S. Senator Heidi Heitkamp today brought the Postmaster General to North Dakota to see the stateā€™s mail challenges up close and to discuss solutions for the unacceptable service issues facing the state. Heitkamp toured the Bismarck mail processing facility with Postmaster General Megan Brennan, and then…

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Heitkampā€™s Fix My Mail Survey InspiresĀ USPS Customer Service Program in ND

Press Release – May 5, 2016 Senator Has Heard from Nearly 500 North Dakotans who Filled Out Survey; Senator Invited Brennan to ND to Hear About Challenges Firsthand WASHINGTON, D.C. ā€“ U.S. Senator Heidi Heitkamp today announced that the U.S. Postal Service, inspired by Heitkampā€™s Fix My Mail initiative and survey, is launching a new…

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USPS OIG Audit Report: North Dakota Postal Service Operations

Background North Dakota has experienced the nationā€™s fastest-growing population, growing 7.6 percent since 2010 compared to 2.4 percent nationally. The stateā€™s jobless rate was the lowest in the nation (2.8 percent) in July 2014. This is due to significant employment opportunities resulting from the oil boom in the Bakken Shale formation in western North Dakota….

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Watford City, ND Post Office begins its first-ever in-town mail delivery route (45 CBU locations)

By Amy Robinson – February 10, 2015 After months of waiting, the Watford City Post Office finally began its first-ever in-town mail delivery route on Feb. 3. Under the new in-town mail route, approximately 800 Watford City postal customers will now get their mail delivered to one of the 45 different central box units (CBU)…

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Senator Hoeven: Postal Service Commits to Maintain Service Hours at 30 Post Offices in the Bakken

(September 4, 2014) WASHINGTON ā€“ Senator John Hoeven today said he has received a confirmation from Deputy Postmaster General Ronald A. Stroman that the U.S. Postal Service (USPS) will adhere to its commitment in April to maintain current service hours at 30 post offices in the Bakken region that were going to have their hours…

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Postal Service to reduce N.D. hours: Heitkamp says it is breaking promise

(September 3, 2014) BISMARCK ā€” U.S. Sen. Heidi Heitkamp accused the U.S. Postal Service on Tuesday of backtracking on its promise not to cut hours at 30 rural post offices in central and western North Dakota. The Democrat started a ā€œFix My Mailā€ initiative in January to gather stories from North Dakotans about problems they…

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