USPS: Revised PS Form 2489 is Now Available

Effective May 1, 2018, the Postal Service™ revised PS Form 2489, Self-Identification of a Physical or Mental Disability, to ensure compliance with new Equal Employment Opportunity Commission regulations regarding affirmative action for individuals with disabilities in federal employment. These revisions also ensure that PS Form 2489 is consistent with the Office of Personnel Management’s self-disclosure…

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Latest Postal Bulletin features this year’s Election Mail communications plan

Background The 2018 primary season is here and the Postal Service™ is preparing for the November 2018 general election. There will be several congressional, gubernatorial, state, and local races. Thus, proper handling of Election Mail and Political Mail is critical. Concerns have been raised about how long it takes for Election Mail and Political Mail…

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USPS OIG Review of Expansion of Package Sorters Investment

Objective Our objective was to determine whether the U.S. Postal Service’s Expansion of Package Sorters capital investment achieved expected savings and performance metrics. As ecommerce continues to grow at a rapid pace, the package delivery market has created opportunities for the Postal Service to increase revenue. The Postal Service manually processes and sorts over 1.5…

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USPS OIG Report: First-Class Mail Service Performance Measurement in the Northeast Area

Objective Our objective was to evaluate the U.S. Postal Service’s strategy to improve First-Class Mail (FCM) service performance scores in the Northeast Area. The Postal Service has service standards (timeliness goals) for delivering FCM after receiving it from a customer. A service standard represents the level of service the Postal Service attempts to provide to…

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USPS: Memorial Day honors armed forces

Memorial Day, a federal holiday to honor U.S. military members who died while serving their country, will be observed Monday, May 28. “The men and women of the armed forces place America’s safety before their own,” said Postmaster General Megan J. Brennan. “Memorial Day is a time to remember their valor, courage and the sacrifices…

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USPS to answer employees’ benefits questions

If you have questions about your benefits, the Postal Service has answers. You can now go online to post your questions and get answers from the Benefits and Wellness team. You can ask about health plans, retirement options, flexible spending accounts, commuter programs and other benefits-related topics. The discussion board is part of the IdeaSMART…

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USPS OIG Review of Extended Capacity Left-Hand Drive Delivery Vehicle Acquisition

Objective Our objective was to determine whether the U.S. Postal Service’s Extended Capacity Left-Hand Drive (LHD) delivery vehicles acquisition achieved performance metrics, costs, and savings. The Postal Service has experienced package volume growth that has created the need for increased vehicle cargo-handling capacity. Additionally, the existing fleet of LHD vehicles in service have exceeded their…

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USPS OIG Report: Earned Work Hours in Customer Service Operations – Tennessee District

Objective Our objective was to assess the accuracy of earned workhours in customer service operations in the Tennessee District. Customer service operations consist of employees at post offices, stations, and branches involved in mail distribution, retail window, and miscellaneous administrative operations. The U.S. Postal Service uses the Customer Service Adjusted Workload (CSAW) and Customer Service…

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