USPS OIG Report: First-Line Supervisors in the Postal Service

Posted on December 12, 2019December 12, 2019 by 21cpw

Executive Summary Due to the impact of first‑line supervisors on Postal Service operations, the OIG sought to gain an understanding of the structure, footprint within the organization, and investments made in first‑line supervisors. As such, key human capital and performance data related to first‑line supervisors was examined to assess patterns of historical performance, evaluate comparability…

USPS OIG Wants Our Input on First-Line Supervisors

Posted on May 25, 2019May 25, 2019 by 21cpw

Do First-Line Supervisors Have Adequate Resources to Perform Their Duties? Project Title: First‐Line Supervisor Resources Start Date: Wednesday, May 8, 2019 Estimated Report Release Date: January 2020 Postal Service first-line supervisors oversee the day-to-day execution of operations that drive services and delivery of mail to the public. As such, they significantly contribute to ensuring customers…