USPS OIG Report: Stamps, Money Orders, and Cash – Las Vegas

Background The Las Vegas, NV, James Brown Jr. Station is in the Nevada – Utah District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations. OIG data analytics identified this site as having large retail floor stamp inventory…

 Continue reading

USPS OIG Report: Stamps, Money Orders, and Cash – Phoenix, AZ 

Background This report presents the results of our self-initiated audit of Stamps, Money Orders, and Cash – Phoenix, AZ, Main Office and Northeast Station. Both sites are in the Arizona – New Mexico District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control…

 Continue reading

USPS OIG Report: Stamps, Money Orders, and Cash – Burbank, CA

Background Both the Burbank, CA, Main Office and Downtown Station sites are in the California 3 District of the WestPac Area. OIG data analytics identified these two sites as having large retail floor stamp inventory count shortages from October 1, 2019 through January 31, 2021. Retail associates who work at window services do not have…

 Continue reading

USPS OIG Report: Stamps, Money Orders, and Cash – Minneapolis

Background The Minneapolis Main Post Office is located in the Northland District of the Central Area. OIG data analytics identified Minneapolis Main Post Office as having a large stamp inventory of approximately $3 million. Our objective was to determine whether the Minneapolis Main Office properly accounted for stamps, money orders, and cash. Findings We determined…

 Continue reading

USPS OIG Report: Stamps, Money Orders, and Cash – High Shoals Post Office

Background We conducted this audit in response to an inquiry we received from The White House, Office of Presidential Correspondence, on March 25, 2020, on behalf of a constituent who raised concerns of alleged theft by a postal employee. The inquiry was initially referred to the OIG’s Office of Investigations (OI). OI did not find…

 Continue reading

USPS OIG Report: Mail Recovery Center 

Objective Our objective was to evaluate the effectiveness of U.S. Postal Service Mail Recovery Center (MRC) operations and identify opportunities for improvement. The MRC is the Postal Service’s “lost and found” department, serving a vital customer service role by processing undeliverable and lost items. The MRC receives items deemed “undeliverable” from Postal Service facilities throughout…

 Continue reading

OIG Report: Single Drawer Accountability – Lacona, IA, Post Office

Background U.S. Postal Service management reported a shortage at a remotely managed post office (RMPO) located in Lacona, IA, on August 17, 2016. The reported shortage was $4,658, or 93 percent of the office’s total authorized limit for cash and stamp stock. An RMPO offers part-time window service hours and is staffed by Postal Service…

 Continue reading

OIG Report: Internal Controls Over Single Drawer Accountability – [Redacted] Post Office

Background U.S. Postal Service management reported stock shortages at a remotely managed post office in [redacted] in June 2016 and November 2016. The reported shortages were $1,706, or 34 percent, and $1,051, or 21 percent, respectively, of the office’s total authorized limit of $5,000 for cash and stamp stock. A remotely managed post office offers…

 Continue reading