USPS OIG Report: Mail Operations at the Mid Carolina P&DC

Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day or when it is processed but not on the dock in time for scheduled transportation to delivery units. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand. The…

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USPS OIG Report: Delayed Mail at Santa Ana P&DC

Background The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Delayed mail can adversely affect Postal Service customers and harm the organization’s brand. The Postal Service launched the Mail Condition Visualization (MCV) system in January 2019. The application’s intent is to provide…

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