USPS OIG Report: Manual Flats Processing Operations at Birmingham P&DC
Background The Birmingham P&DC is in the Alabama District of the Southern Area. During fiscal year (FY) 2019, it manually processed 50.8 million letters, 5 million flats, and 855,000 parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It is much more cost effective…