USPS: Census Bureau tests Informed Delivery in Providence, RI

The U.S. Census Bureau recently tested Informed Delivery’s ability to raise awareness of the agency’s questionnaires. Informed Delivery allows users to receive digital previews of their incoming mail. The free feature has more than 11 million users and is adding about 135,000 new subscribers each week. During the test, residents in Providence, RI, received questionnaires…

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USPS: PMG discusses forum, other topics in video

The National Postal Forum, USPS finances, public policy matters and other topics are addressed in Postmaster General Megan J. Brennan’s latest “Business Focus” video. In discussing the forum, Brennan says the annual industry conference helps the Postal Service generate sales and showcase emerging technologies. She also shows a brief, fast-paced video from the event that…

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USPS: New video explains how PS Form 3849 has been updated

A new video explains how PS Form 3849 has been updated with a simpler format with additional instructions for letter carriers, retail associates and customers. Postal Service employees are required to leave the redesigned form, now called “We ReDeliver for You!”, when they are unable to deliver packages and other mailpieces. The 1-minute, 30-second segment…

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Is USPS’ Informed Delivery feature a new target for security threats?

By C.J. Lovelace – November 25, 2017 The holiday season means a significant increase in mail as millions upon millions of letters and packages move through the U.S. Postal Service system en route to their destinations. For years, the postal service has taken digital photographs of mail as it moves through sorting facilities, helping make…

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PMG Brennan discusses safety, other topics in video

July 6, 2017 The Postal Service cares about its workforce — and the organization reminds all employees to take measures to prevent heat-related illnesses, PMG Megan J. Brennan says in her latest “Business Focus” video. The PMG also discusses how the organization is making strides in service performance, scanning and increased real-time visibility. “We compete…

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Informed Delivery: USPS using technology to gain customers (audio)

The Postal Service is using technology to bridge the divide between physical mail and the digital world, New Products and Innovation VP Gary Reblin says. For example, Informed Delivery — a My USPS service now being tested — sends customers an email each morning with images of the mail and packages they’ll receive later that…

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