The following message is from Postmaster General Megan J. Brennan: After a 34-year career with the Postal Service, I am retiring June 12 with a tremendous sense of pride in all we do for the nation and in how we do it â by focusing on our mission of service and by coming together and…
By Zachary Stieber – June 9, 2020 U.S. Postal Service revenue rose by hundreds of millions of dollars during the COVID-19 pandemic, undercutting warnings the agency would collapse if not given federal funding, a group of lawmakers said. The post office should revise its projections, given that revenue during the first 11 weeks of the…
The following message is from Postmaster General Megan J. Brennan: As we prepare to celebrate Thanksgiving Day, I want to express my gratitude for everything you do for the Postal Service. Every day, you demonstrate unwavering commitment to serving the American public, no matter what challenges arise. This year, you helped our customers recover from…
The importance of delivering excellent customer service is discussed by Postmaster General Megan J. Brennan in her latest âBusiness Focusâ video. âWeâre a service organization, and to attract and retain customers and generate profitable revenue, we need to continue to improve the customer experience,â she says. Brennan encourages employees to deliver excellent experiences wherever they…
In her latest âBusiness Focusâ video, Postmaster General Megan J. Brennan discusses the recent peak delivery season, the importance of understanding customersâ expectations and delivering excellent service, in addition to other topics. Employees processed and delivered almost 16 billion mailpieces during the peak season, including a record 955 million packages between Thanksgiving and New Yearâs…
The following message is from Postmaster General Megan J. Brennan: I want to take a moment to thank you for your dedication and service to our customers this holiday season. Between Thanksgiving and New Yearâs Day, you will deliver more than 15 billion pieces of mail and 900 million packages. Many of those mailpieces are…
From: Vance Zimmerman Sent: Monday, December 03, 2018 10:08 AM To: Resident Officers; Regional Coordinators; NBAs Subject: National Day of Mourning The PMG just announced that the USPS will participate in the day of mourning per 519.4 of the ELM Management just released the following statement: President Donald J. Trump has proclaimed Dec. 5 as…
The following message is from Postmaster General Megan J. Brennan: As Thanksgiving Day draws near, I would like to express my gratitude to each and every one of you. In another year filled with opportunities and challenges, the men and women of the United States Postal Service delivered â for our customers, the American public,…
