PMG addresses customer service, other topics in “Business Focus” video

The importance of delivering excellent customer service is discussed by Postmaster General Megan J. Brennan in her latest “Business Focus” video. “We’re a service organization, and to attract and retain customers and generate profitable revenue, we need to continue to improve the customer experience,” she says. Brennan encourages employees to deliver excellent experiences wherever they…

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Despite finding no discrimination, court holds USPS liable for retaliation

By Lisa Burden – Jan 9, 2019 Brief: The firing of a long-time postal police worker for sleeping on the job was retaliation for her discrimination complaint, the 1st U.S. Circuit Court has ruled (Anderson v. Brennan, Postmaster General, Nos. 17-2162, 17-2170 (1st Cir., Dec. 14, 2018)). Diping Anderson, a postal police officer (PPO) who…

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PMG Brennan recognizes veterans

The following message is from Postmaster General Megan J. Brennan: This Veterans Day marks the 100th anniversary of the end of World War I, the milestone that established Nov. 11 as the day set aside to honor those who have served in the American armed forces. The Postal Service is proud to be one of…

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USPS: PMG discusses forum, other topics in video

The National Postal Forum, USPS finances, public policy matters and other topics are addressed in Postmaster General Megan J. Brennan’s latest “Business Focus” video. In discussing the forum, Brennan says the annual industry conference helps the Postal Service generate sales and showcase emerging technologies. She also shows a brief, fast-paced video from the event that…

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USPS must revisit possible harassing nature of postal worker’s cap bearing Gadsden Flag

By Sandra Johnson – October 10, 2016 The depiction of overtly racial themes on clothing will generally not pass muster as appropriate workplace attire. But clothing or accessories bearing ambiguous political or racial themes may present a challenge to employers who must address the concerns of employees who feel offended or threatened by the social…

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USPS OIG: Fall 2015 Semiannual Report to Congress

November 30, 2015 The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help…

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NAPUS: Part-Time Postmaster pay increased to $15.63 per hour

I am pleased to announce an agreement with the postal service that recognizes the unfair starting wage differential of many of our PTPO Postmasters. The attached is a letter dated October 16, 2015 from the Postmaster General (Megan Brennan): To summarize the above, if you are a PTPO Postmaster that is making less than $15.63…

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Thanksgiving Day Message From the Postmaster General

November 12, 2015 As we prepare to celebrate Thanksgiving Day, I would like to express my gratitude to you for all you do each day on behalf of the Postal Service. During this season of thanks, we each should take a moment to reflect upon the many things in our lives for which we are…

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