USPS OIG Report: Package Tracking Messaging

Background The Postal Service provides customers the ability to track the status of their packages online at USPS.com using the USPS Tracking¬ģ website. Examples of messages displayed for customers are ‚ÄúArrived at USPS Facility‚ÄĚ, ‚ÄúIn Transit to Next Facility‚ÄĚ, ‚ÄúDeparted USPS Facility‚ÄĚ, or ‚ÄúOut for Delivery‚ÄĚ. The Postal Service also provides certain tracking definitions on…

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