USPS OIG Report: Truck Driver Shortage – Implications for the Postal Service

March 7, 2022 (RISC-WP-22-002) The national truck driver shortage has impacted the Postal Service and suppliers that transport mail in bulk along highway contract routes. Several strategies could help the Postal Service to mitigate the impact of the driver shortage. Since at least the early 2000s, the trucking industry has warned of a shortage of…

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USPS OIG Report: Trips Operating More Than Four Hours Late

Objective Our objective was to assess the effectiveness of the U.S. Postal Service’s management of Highway Contract Routes (HCR) and Postal Vehicle Service (PVS) trips operating more than four hours late. The 2020 Annual Compliance Determination Report defines Postal Service trips that arrive more than four hours late as critically late trips (CLT). The Postal…

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USPS OIG: What other ways could USPS use GPS?

Many of you likely use Global Position System (GPS) on a regular basis, driving to someplace new or maybe using a GPS-driven app to avoid traffic. But did you know the Postal Service uses GPS to manage its highway transportation contracts? In 2016, the Postal Service implemented a new program, the Enterprise Transportation Analytics (ETA)…

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USPS OIG Report: GPS for Highway Contract Routes

Objective Our objective was to assess the Postal Service’s management of Highway Contract Route (HCR) compliance with the Global Positioning System (GPS) program. In June 2016, the Postal Service developed the Enterprise Transportation Analytics (ETA) system which uses GPS technology to provide near real-time visualizations and reports of HCR vehicles and thus enabling management to…

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USPS OIG: Management of HCR Contractor Failures at Columbus P&DC

Background This report presents the results of our self-initiated audit to assess the management of Highway Contract Route (HCR) irregularities due to contractor failure at the Columbus Processing & Distribution Center (P&DC), in Columbus, OH. Late trips occur when various conditions cause a delay in arrival or departure beyond scheduled times. Late trip reason codes…

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USPS OIG Report: Transportation Network Optimization and Service Performance

Objective Our objective was to assess opportunities to optimize the Postal Service’s transportation network and meet service performance goals. Transportation is a core part of Postal Service operations, combining Postal Service-owned and operated assets with contractor operations. Every day a team of transportation and logistics professionals manage an average flow of over 390 million mailpieces…

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USPS OIG Report: Dynamic Route Optimization and Cost Savings Initiative 

Objective Our objective was to evaluate the cost savings for implementing the Postal Service’s Dynamic Route Optimization (DRO) initiative. The Postal Service began implementing the initiative in fiscal year (FY) 2016. The initiative allows for morning Highway Contract Routes (HCR) to change from a fixed-price contract with set routes (static) to a rate per mile…

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DOL Investigation Finds Mail Hauler Failed to Pay Employees Prevailing Wages and Fringe Benefits

U.S. Department of Labor News Release April 22, 2019 ATLANTA, GA – After an investigation by the U.S. Department of Labor’s Wage and Hour Division (WHD), Postal Fleet Services Inc. – based in Saint Augustine, Florida – will pay $329,057 in back wages and benefits to 53 employees for violating requirements of the Fair Labor…

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