The Postal Service has reported its financial results for fiscal year 2021 (Oct. 1, 2020-Sept. 30, 2021). Here are some highlights: • Revenue. Operating revenue was $77 billion, an increase of 5.3 percent from the previous fiscal year. Shipping and packages revenue increased 12.2 percent, while Marketing Mail revenue increased 4.9 percent. First-Class Mail revenue…
Objective Our objective was to assess the effectiveness of the U.S. Postal Service’s management of Highway Contract Routes (HCR) and Postal Vehicle Service (PVS) trips operating more than four hours late. The 2020 Annual Compliance Determination Report defines Postal Service trips that arrive more than four hours late as critically late trips (CLT). The Postal…
Background This report responds to requests from U.S. Representatives C.A. Dutch Ruppersberger and Kweisi Mfume, for the 2nd and 7th Congressional Districts of MD, respectively, to review mail delivery and customer service operations at select units in the Baltimore, MD, region. In May 2021, Representatives Ruppersberger and Mfume sent letters requesting reviews at several units…
