PMG thanks employees for holiday efforts

The following message is from Postmaster General Megan J. Brennan: I want to thank you for serving the mailing and shipping needs of our customers and going the extra mile to deliver exceptional service this holiday season. The holidays are our busiest time of the year, and every member of the Postal Service workforce has…

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GAO Report: Offering Nonpostal Services through Delivery Network Would Present Benefits, Limitations 

U.S. Postal Service: Offering Nonpostal Services through Its Delivery Network Would Likely Present Benefits and Limitations GAO-20-190: Published: Dec 17, 2019. Publicly Released: Dec 17, 2019. The U.S. Postal Service manages a vast network of mail carriers and vehicles that deliver mail to its customers. Since USPS’s costs are growing faster than its revenues, some…

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USPS: Watch out for payment device tampering

The Postal Service wants employees to keep an eye out for skimmers — small, hard-to-detect devices that fraudsters place over credit card readers to steal information. USPS recently discovered a skimmer attached to a payment device at a retail site in Great Lakes Area’s Gateway District. The skimmer was placed on top of the PIN…

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USPS OIG: Workers’ Compensation Provider Fraud

The financial impact to the U.S. Postal Service from workers’ compensation fraud cases is so significant, it warrants a good deal of investigative attention. Our special agents – often working with other law enforcement partners – investigate fraud by claimants or providers. The Federal Employees’ Compensation Act provides workers’ compensation benefits to civilian federal employees,…

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USPS Chief Financial Officer delivers update in new video

The Postal Service’s year-end financial report is discussed in Chief Financial Officer Joe Corbett’s latest “Dollars and Change” video. USPS recorded $71.1 billion in total operating revenue in fiscal 2019 (Oct. 1, 2018-Sept. 30, 2019) and $79.9 billion in total operating expenses. This left the organization with a net loss of $8.8 billion — an…

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USPS OIG Report: National Operational Assessment – Customer Service and Delivery Operations

Objective Our objective was to assess the Postal Service’s Customer Service and Delivery Operations to identify opportunities for savings and streamlining operations. Reliable, affordable, universal mail delivery is the Postal Service’s mission. In fiscal year (FY) 2018, the Postal Service delivered more than 140 billion letters and flats and 6.4 billion packages to over 158…

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USPS OIG Report: Mail Excluded from Service Performance Measurement

Objective Our objective was to determine the reasons certain full-service mail volume is excluded from the Postal Service’s service performance measurement. The Postal Service uses Intelligent Mail Barcodes (IMb) on mailpieces to sort and track mail. The IMb allows mailers and the Postal Service to track each mailpiece from acceptance to delivery, which helps calculate…

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USPS OIG Report: Transportation Cost of Mail Transport Equipment

Objective Our objective was to assess the Postal Service’s efforts to reduce transportation costs of Mail Transport Equipment (MTE) in the Mail Transport Equipment Service Center (MTESC) network. The MTESC network is a nationwide network of 14 contractor-operated facilities. MTESC facilities process, repair, store, and distribute MTE (containers, sacks, trays, flat tubs, sleeves, and pallets)…

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