Tag: Delivery and Retail Response team

USPS OIG: FY 2019 Delivery and Retail Response Team Follow-Up Analysis

Posted on by 21cpw

Objective Our objective was to evaluate recent delivery and scanning performance for selected U.S. Postal Service delivery units we audited in fiscal year (FY) 2019. We audited seven of these units based on carriers returning late to the office and 11 units based on the number of package scans performed at the unit instead of…

 Continue reading

USPS OIG: Management Alert – Nationwide Delivery Scanning Issues

Posted on by 21cpw

During fiscal year 2019, we reviewed package scanning procedures at 25 Postal Service delivery units to determine if employees were properly scanning packages. During our audits, we found that Postal Service employees were not always following package scanning procedures at 21 of the 25 units. Customers rely on accurate scan data to track their packages…

 Continue reading