USPS OIG: Management Alert – Nationwide Delivery Scanning Issues

Posted on February 21, 2020February 21, 2020 by 21cpw

During fiscal year 2019, we reviewed package scanning procedures at 25 Postal Service delivery units to determine if employees were properly scanning packages. During our audits, we found that Postal Service employees were not always following package scanning procedures at 21 of the 25 units. Customers rely on accurate scan data to track their packages…

USPS OIG Audit Project: Are Carriers Correctly Reporting Package Deliveries?

Posted on October 6, 2015October 6, 2015 by 21cpw

Project Title: Package Delivery Scanning – Chicago District Start Date: Monday, August 24, 2015 Estimated Report Release Date: February 2016 Today the U.S. Postal Service uses several delivery status events to create a fully visible delivery system. It has increased its tracking from five to 13 possible scanning events, and uses both active and automated…