USPS OIG: Fall 2022 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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USPS OIG Report: Integrity of the Social Media Presence

Objective Our objective was to assess the U.S. Postal Service’s social media and digital channel security posture. We also assessed whether policies are in place to protect the integrity of the Postal Service’s official social media and digital channel presence. The Postal Service uses social media to promote its brand, products, and services and to…

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USPS tops survey on pandemic performance

A new survey ranks the Postal Service first for its overall performance during the coronavirus pandemic, topping many of the nation’s best-known companies. The poll asked consumers to rank a wide-ranging list of 100 businesses on four key measures: resolve, integrity, responsiveness and permanence. USPS ranked No. 1 in the overall composite score, leading companies…

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USPS: Employees must honor public’s trust

The Postal Service is reminding employees that they aren’t permitted to misuse their position. This means employees cannot: Misuse their title or authority to further any private interest of their own Misuse government information that isn’t readily available to the public for any unauthorized purposes Misuse government property — such as computers, laptops, printers and…

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USPS OIG Strategic Plan ― Fiscal Years 2017 – 2021

Message from the Acting Inspector General: For 20 years, the U. S. Postal Service Office of Inspector General (OIG) has worked to fulfill its mission of ensuring efficiency, accountability, and integrity in the Postal Service. Given the reach and scope of the Postal Service, our mission is sizable and significant. The Postal Service is the…

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