USPS OIG’s Oversight of the Postal Service’s Delivering for America Plan
Our Perspective The U.S. Postal Service released a 10-year strategic plan, titled Delivering for America (DFA), in March 2021 to address continuing annual financial losses, unmet service performance goals, and diminishing market relevancy as consumer behaviors have changed. Through its DFA plan, the Postal Service intends to realize service excellence and financial sustainability. While progress…