Background The 2018 primary season is here and the Postal Service™ is preparing for the November 2018 general election. There will be several congressional, gubernatorial, state, and local races. Thus, proper handling of Election Mail and Political Mail is critical. Concerns have been raised about how long it takes for Election Mail and Political Mail…
Objective Our objective was to determine whether the U.S. Postal Serviceâs Expansion of Package Sorters capital investment achieved expected savings and performance metrics. As ecommerce continues to grow at a rapid pace, the package delivery market has created opportunities for the Postal Service to increase revenue. The Postal Service manually processes and sorts over 1.5…
Objective Our objective was to evaluate the U.S. Postal Serviceâs strategy to improve First-Class Mail (FCM) service performance scores in the Northeast Area. The Postal Service has service standards (timeliness goals) for delivering FCM after receiving it from a customer. A service standard represents the level of service the Postal Service attempts to provide to…
Memorial Day, a federal holiday to honor U.S. military members who died while serving their country, will be observed Monday, May 28. âThe men and women of the armed forces place Americaâs safety before their own,â said Postmaster General Megan J. Brennan. âMemorial Day is a time to remember their valor, courage and the sacrifices…
If you have questions about your benefits, the Postal Service has answers. You can now go online to post your questions and get answers from the Benefits and Wellness team. You can ask about health plans, retirement options, flexible spending accounts, commuter programs and other benefits-related topics. The discussion board is part of the IdeaSMART…
Objective Our objective was to determine whether the U.S. Postal Serviceâs Extended Capacity Left-Hand Drive (LHD) delivery vehicles acquisition achieved performance metrics, costs, and savings. The Postal Service has experienced package volume growth that has created the need for increased vehicle cargo-handling capacity. Additionally, the existing fleet of LHD vehicles in service have exceeded their…
Objective Our objective was to assess the accuracy of earned workhours in customer service operations in the Tennessee District. Customer service operations consist of employees at post offices, stations, and branches involved in mail distribution, retail window, and miscellaneous administrative operations. The U.S. Postal Service uses the Customer Service Adjusted Workload (CSAW) and Customer Service…
USPS and the National Rural Letter Carriersâ Association (NRLCA) have agreed to extend contract negotiations on a new collective bargaining agreement. The Postal Serviceâs contract with the NRLCA expired May 20 at midnight. USPS and the NRLCA have mutually decided to extend negotiations. Source: USPS
