Objective Our objective was to determine whether the U.S. Postal Service’s Expansion of Package Sorters capital investment achieved expected savings and performance metrics. As ecommerce continues to grow at a rapid pace, the package delivery market has created opportunities for the Postal Service to increase revenue. The Postal Service manually processes and sorts over 1.5…
Objective Our objective was to evaluate the U.S. Postal Service’s strategy to improve First-Class Mail (FCM) service performance scores in the Northeast Area. The Postal Service has service standards (timeliness goals) for delivering FCM after receiving it from a customer. A service standard represents the level of service the Postal Service attempts to provide to…
Memorial Day, a federal holiday to honor U.S. military members who died while serving their country, will be observed Monday, May 28. “The men and women of the armed forces place America’s safety before their own,” said Postmaster General Megan J. Brennan. “Memorial Day is a time to remember their valor, courage and the sacrifices…
