USPS to answer employees’ benefits questions

If you have questions about your benefits, the Postal Service has answers. You can now go online to post your questions and get answers from the Benefits and Wellness team. You can ask about health plans, retirement options, flexible spending accounts, commuter programs and other benefits-related topics. The discussion board is part of the IdeaSMART…

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USPS OIG Review of Extended Capacity Left-Hand Drive Delivery Vehicle Acquisition

Objective Our objective was to determine whether the U.S. Postal Service’s Extended Capacity Left-Hand Drive (LHD) delivery vehicles acquisition achieved performance metrics, costs, and savings. The Postal Service has experienced package volume growth that has created the need for increased vehicle cargo-handling capacity. Additionally, the existing fleet of LHD vehicles in service have exceeded their…

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USPS OIG Report: Earned Work Hours in Customer Service Operations – Tennessee District

Objective Our objective was to assess the accuracy of earned workhours in customer service operations in the Tennessee District. Customer service operations consist of employees at post offices, stations, and branches involved in mail distribution, retail window, and miscellaneous administrative operations. The U.S. Postal Service uses the Customer Service Adjusted Workload (CSAW) and Customer Service…

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