June 10, 2021 WASHINGTON, DC — The U.S. Postal Service provided new service performance data today for the week of May 29 through June 4, 2021. During the seven-day period, First-Class Mail and Periodicals experienced positive improvement in service delivery, while Marketing Mail saw a slight decline. Notably, First-Class Mail service performance reached nearly 90…
Delivery of First-Class Mail, Marketing Mail and Periodicals showed improvement in May as Postal Service operations continue to recover from challenges brought on by the coronavirus pandemic. Compared with fiscal year 2021’s second quarter (Jan. 1-March 31), May’s numbers showed: • A 9.5 percentage point improvement in First-Class Mail deliveries, with 87.6 percent being delivered…
A recent statement from the USPS said that the USPS and Unions had formed a task force to address “Service Standards.” The question is, what does this mean? Does it mean staffing? Will shortages in staffing be an issue for this task force? How long will it take for these issues to be addressed, in…
The Postal Service has proposed changes for Priority Mail Express delivery times and the reclassification of Bound Printed Matter parcels. Currently, Priority Mail Express has three guaranteed delivery times within the 1-2 business-day service standards: 10:30 a.m. (in select locations, for an extra fee), noon or 3 p.m. The product will be simplified, and the…
Objective Our objective was to assess the Postal Service’s efforts to reduce Peak Season air transportation operational costs while maintaining service during fiscal year (FY) 2019 and FY 2020. The Postal Service’s Peak Season lasts about eight weeks, starting on or around Thanksgiving Day in November and ending on or around Martin Luther King, Jr….
Objective Our objective was to determine why there is misrouted mail and its impact on the Postal Service. Service standards are the Postal Service’s stated delivery performance goals for each mail class measured in days from point of entry into the mailstream to final destination. These standards are one of the primary operational goals or…
In his latest video message for USPS employees, Postmaster General Louis DeJoy discusses the organization’s efforts to meet its service standards. The Postal Service has experienced challenges for several years — issues that have been exacerbated by the coronavirus pandemic — but the organization is working to turn the page. “The time to start our…
WASHINGTON, DC — (8/23/2020) “The U.S. Postal Service greatly appreciates the efforts of the House of Representatives to assist us. We look forward to continuing to work with Congress on more meaningful reform that will ensure our long-term health, and we remain a vital part of our nation’s critical infrastructure. We are concerned that some…
