PMG DeJoy criticizes mailing industry, USPS in scathing letter

By Bill McAllister – April 28, 2021 In a sharply critical critique of the mailing industry, Postmaster General Louis DeJoy has said the United States Postal Service is “incapable of providing the American people with consistent, predictable service.” That statement came from the embattled postal chief as he sought to rebut arguments from commercial mailers…

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Priority Mail Express 1-day shipment refunds explained

Many mailers turned to Priority Mail Express 1-day shipping this holiday season. Employees may remind customers that they will not qualify for refunds if USPS attempted to deliver any Priority Mail Express 1-day package mailed between Dec. 22, and Dec. 25, 2015, within two business days. USPS competitors use similar refund policies during the holidays. …

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USPS OIG Report: Workshare Discounts for Automated Mail Processing

Background The U.S. Postal Service uses workshare discounts to increase its operational efficiencies. It offers these discounts to mailers for mail preparation and distribution activities it would otherwise have to perform. The Postal Regulatory Commission approves the discounts. The Postal Accountability and Enhancement Act of 2006 states that workshare discounts should not exceed the costs…

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USPS OIG: Management Advisory – Government Mail

Background Federal, state, and local governments use mailing and shipping services to help carry out their missions and meet their diverse mailing needs.  Government mailers consider price, service, and contract terms when deciding between the U.S. Postal Service and one of its competitors; and some government entities use presorting to qualify for price discounts. The…

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USPS OIG Audit Project: Mail Service Providers

What can the Postal Service do to ensure successful partnerships with mail service providers? Mail service providers (MSPs) play an important role in the Postal Service’s complicated mailing system. Organizations can use MSPs to assist them in designing, creating, preparing, and processing their mailings. MSPs help mailers who lack in-house mailing expertise navigate complex mail…

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USPS: Open for business – New center will bring together USPS, entrepreneurs

The Postal Service has opened a center in Philadelphia where local entrepreneurs can learn how to use the mail to grow their businesses. The Business Solutions Center will showcase the latest postal technology and educate commercial mailers and others about the benefits of using business mail. The center, located at the Philadelphia P&DC, is the…

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82 More Postal Facilities to Close; Mailers Expect Not to Notice

The U.S. Postal Service has become very good at closing and consolidating postal facilities. It may not be something that Postmaster General Patrick Donahoe and his COO Megan Brennan are likely to take credit for in public, but the U.S. Postal Service has become very good at closing and consolidating postal facilities. So good, in…

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USPS: Early success – Equipment management system deployed

A new system to request and track Mail Transport Equipment (MTE) is receiving strong reviews from local mailers. More than 1,800 local mailers have registered to use the Mail Transport Equipment Ordering System (MTEOR) since it began in Pacific, Great Lakes, Eastern and Southern areas. Approximately $25 million worth of MTE has been requested from postal…

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