USPS to eliminate four Extra Services forms

The Postal Service will eliminate four Extra Services forms at all Retail Systems Software (RSS) sites, including contract postal units that use RSS, beginning Oct. 15. After two successful tests, these color-coded forms are no longer required: PS Form 3804 Return Receipt for Merchandise PS Form 3813 Insured Mail Receipt (domestic only, $500 and under)…

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ALERT: USPS System Failure – Bad Financial Practice/Poor Security

URGENT MESSAGE – February 13, 2015: While in meetings with the USPS today I have been informed that computer systems have shut down since mid-afternoon yesterday. They can’t log onto computer systems or access, e-mails, etc. This also means that if the clerks logged out of POS yesterday, they can’t log on today. This would…

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USPS OIG Audit Project: Retail Systems Software

Have you used the new Retail Systems Software (RSS)? The Postal Service is in the early stages of deploying RSS as a way to improve customer service and stay competitive. When fully deployed, RSS will eliminate the need to maintain multiple point-of-sale software applications that are not integrated, including: Point-of-Service ONE, Automated Postal Center/Self-Service Kiosks,…

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