USPS OIG Report: Integrity of the Social Media Presence

Posted on May 16, 2021May 16, 2021 by 21cpw

Objective Our objective was to assess the U.S. Postal Service’s social media and digital channel security posture. We also assessed whether policies are in place to protect the integrity of the Postal Service’s official social media and digital channel presence. The Postal Service uses social media to promote its brand, products, and services and to…

USPS OIG Report: Generation Z and the Mail

Posted on September 22, 2020September 22, 2020 by 21cpw

September 22, 2020 (RISC-WP-20-009) Generation Z is familiar with the Postal Service and a majority both send and receive mail and packages. To encourage Generation Z to engage with postal products and services as they transition to adulthood, the Postal Service could identify ways to educate and boost awareness of mail. Generation Z (Gen Z),…