OIG Asks: What’s your experience with First-Class Mail in the Northeast Area?

Project Title: First-Class Mail Service Performance Measurement – Northeast Area Start Date: Monday, August 14, 2017 Estimated Report Release Date: February 2018 First-Class Mail on-time service performance scores have declined since the Postal Service began consolidating mail processing facilities in June 2012. The Northeast Area, which spans from New York to Maine and includes Puerto…

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OIG Report: Examining Changes in Postal Product Costs

March 13, 2017 (RARC-WP–17-005) The OIG worked with an expert in postal costing and economics to analyze product cost changes in four traditional USPS products: First-Class Mail, Standard Mail, Periodicals, and Package Services. The analysis compares costs from fiscal year (FY) 2006 to FY 2015. Four external factors drove product cost changes: inflation, change in…

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USPS boosts remittance mail score

The Postal Service is processing customers’ bill payments faster than it did a year ago, new research shows. Employees have reduced the amount of time it takes to process this type of mail — also known as “remittance mail” — by approximately 2.6 hours. Remittance mail is the largest segment of First-Class Mail and consists…

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APWU: House Committee Adopts Amendment to Restore Postal Service Standards, Approves Budget Bill

Web News Article #: 119-2016 06/09/2016 – The House Appropriations Committee overwhelmingly approved an amendment on June 9 to restore the USPS service standards that were in place on July 1, 2012. The amendment, which was offered by Rep. Marcy Kaptur (D-OH), was adopted in a voice vote, with strong support from both Democrats and…

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USPS OIG Blog: One Small Step for First-Class Mail

December 21, 2015 Something happened in fiscal year 2015 that hasn’t happened in years. Commercial First-Class Mail volumes increased a tiny bit. And we do mean tiny. The 9,700-piece increase in First-Class Presort Cards and Letters doesn’t even register as a percentage point increase over last year. Still, this movement is enough to get people…

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10 Ways E-Commerce Is Reshaping the USPS

By D. Eadward Tree, Chief Arborist – September 12, 2015 The E-commerce Revolution is reverberating throughout the U.S. Postal Service, but not in the destructive manner of other digital disruptions like email, online news, and electronic bill payment. Largely, if not solely, because of online merchants, the agency’s “Shipping and Package” revenue is growing at…

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Have New Service Standards Impacted First-Class Mailers?

Project Title: Timeliness of First Class Mail Flats Start Date: June 16, 2015 Estimated Report Release Date: December 2015 In 2011, based on dramatically declining mail volumes and the subsequent excess capacity in its mail processing network, the Postal Service announced plans to revise its service standards, which would enable it to streamline its mail…

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The true cost for restoring service standards and why the Postal Service can afford it

A couple of weeks ago, the Congressional Budget Office (CBO) announced that it would cost the Postal Service $1 billion to comply with an amendment requiring the Postal Service to revert to the service standards for First Class mail and periodicals that were in effect on July 1, 2012. The amendment was proposed by Representative…

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