USPS: New ads highlight reliability, shipping

 USPS highlights its reliable shipping services for business customers in a new advertising campaign. The campaign includes a series of TV spots that show packages moving efficiently through a postal plant and being delivered by letter carriers. “Finding new routes to reach your customers and new ways for them to reach you is what…

 Continue reading

USPS OIG Report: Property Condition Reviews – Post Offices in Louisiana

Background This report presents the results of our self-initiated audit of property conditions at the Garyville (leased), North Kenner (owned), and Lake Forest (owned) post offices in the Louisiana District. This audit was designed to provide U.S. Postal Service management with timely information on potential risks related to property conditions. The Postal Service is required…

 Continue reading

USPS OIG Report: Revenue and Costs in the Retail Network

April 12, 2021 (RISC-WP-21-003) The Postal Service’s more than 31,000 post offices constitute the largest retail network in the U.S. by number of locations, but 42 percent do not generate enough revenue to cover costs of operation. Opportunities exist for the Postal Service to increase revenue or lower costs at post offices without reducing access…

 Continue reading

USPS OIG Report: Exit Processing

Objective Our objective was to assess the Postal Service’s exit processing and determine whether managers revoked facility access for separated employees and inactive contractors in a timely manner. Separations are personnel actions, either voluntary or involuntary, that end employment with an agency, including resignations or terminations. For all separations and retirements, the manager must collect…

 Continue reading

APWU Pittsburgh Retiree Record – April 13, 2021

Via John P. Richards, President – Pittsburgh Area Retiree Chapter of the APWU In this issue: A Personal Letter To Chapter Members Holiday Party Update About Those Vaccinations Social Security Fairness Act of 2021 Pittsburgh Retiree Record – April 13, 2021 Social Security Fairness Act of 2021 (H.R. 82) CRS: Social Security – WEP and…

 Continue reading

USPS OIG Report: Mail Delivery and Customer Service – Washington, D.C.

Background The Southwest Station, Washington, D.C., is in the Capital District of the Atlantic Area. The Southwest Station has 48 city routes which are delivered by 59 full-time city carriers and 29 city carrier assistants. The Southwest Station also has 15 clerks, including 10 full-time and five postal support employees. We selected the Southwest Station…

 Continue reading

USPS OIG Report: Customer Perceptions During the COVID-19 Pandemic

April 9, 2021 (RISC-WP-21-002) An OIG survey administered during the COVID-19 pandemic found a majority of people across the United States held a favorable view of the Postal Service (91 percent) and agreed or strongly agreed that mail is important (96 percent). Respondents checked and read their mail more frequently in 2020 but sent less…

 Continue reading