USPS: Instructor teaches employees road rules

When it comes to training employees for delivery positions in Northeast Area’s Westchester District, all roads lead to Paul Gregory. The driver safety instructor has been training new employees — including letter carriers, rural carriers and truck drivers — for the past 10 years. He tells employees, “I was in your shoes, and there isn’t…

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Ivanka Trump Replies to WSJ on Paid Family Leave

By Ivanka Trump – July 4, 2017 In a rejoinder to your May 26 editorial “The Ivanka Entitlement” on President Trump’s family-leave proposal, Stephen Schwarzman lays out the robust business case for paid-leave policy (Letters, June 19). The Journal then uses Mr. Schwarzman’s response as a platform to make a policy distinction, to recognize the…

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USPS: Customer Care Center employee fosters improvement

Need help? Anthony Moya is ready to listen. Moya is a technical support agent at the Edison, NJ, Customer Care Center. He handles as many as 70 calls a day from Postal Service customers. “Our goal is improvement,” he said. “Our job is to resolve customer concerns. Many of them are able to be fixed…

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Communities and Postal Workers United (CPWU) – 2017 Summer Newsletter

“Throughout the country, the Postal Service has launched an all-out assault on our jobs and is blatantly violating the Collective Bargaining Agreement (CBA) in their staffing of post offices. The USPS is reducing service to the community and disrupting the lives of postal workers by reducing duty assignments (reversions and abolishments) and issuing excessing notices…

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OIG Blog: Attention Holiday Shoppers – A New Shipping Surcharge

Five months to go before the holiday shopping season and online retailers are already getting Scrooged. UPS recently announced it will levy new “peak” surcharges on packages delivered to residences between Thanksgiving and Christmas. Ground residential deliveries will cost 27 cents more per package in the last two weeks of November and the week before…

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USPS: Retail Associate takes pride in the appearance of her retail lobby

Kristin Deshazo takes pride in the appearance of her retail lobby. The Ramona, CA, retail associate knows her customers expect a neat and clean area that has the materials they need to do business with USPS. “I begin each day by checking the lobby to make sure the Priority Mail boxes are fully stocked and…

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The CA-17: Describing your work duties and restrictions

“The Postal Service has an obligation to make every effort to find work for compensably injured workers. That obligation can only be enforced when compensably injured workers provide sufficient medical evidence detailing which specific work duties they are capable of performing. While many doctors have their own forms for describing work restrictions, compensably injured workers…

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