USPS OIG Report: Collection Point Management System

By supporting the Postal Service in monitoring and managing its vast network of collection points, the Collection Point Management System (CPMS) plays a key role in ensuring customers have appropriate access to the postal network and high-quality delivery service. Opportunities exist to enhance the system in ways that would improve the Postal Service’s ability to…

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USPS OIG Report: Mail Collection Box — Management of Service Status

Background Mail collection boxes, introduced in 1858, are used primarily to collect mail from customers. Nationwide, there were about 153,000 collection boxes at the end of fiscal year (FY) 2016; however, the U.S. Postal Service has been removing underused boxes, with about 14,000 boxes removed over the past five years. Postal Service policy requires approval…

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OIG Report: Mail Collection Box Management Process – Capital Metro Area

Background Mail collection boxes, first introduced in 1858, are used primarily to collect mail from customers. Nationwide, there were about 153,000 collection boxes at the end of fiscal year (FY) 2016; however, the U.S. Postal Service has been removing under used boxes, with almost 14,000 boxes removed over the past five years. The Postal Service…

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