USPS, FBI team up to expand fingerprinting locations

USPS is working with the Federal Bureau of Investigation to offer fingerprinting services at more Post Offices across the nation. The fingerprinting program, which launched in 2018 at two offices in Washington, DC, is now available at more than 80 locations nationwide and has generated approximately $1 million in revenue. “This is an amazing accomplishment…

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Riding the Returns Wave: Reverse Logistics and the USPS

April 30, 2018 (RARC-WP-18-008) Reverse logistics is not just forward logistics backwards; it is more complex and more expensive. Yet it is becoming more prominent, since return rates for ecommerce purchases are three times higher than for traditional physical retail. The Postal Service handled 148 million return packages in FY 2016, but its share of…

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Billions Served: Foot Traffic at the Post Office

Customers visited post offices an estimated 2.7 billion times in fiscal year (FY) 2016, though most visits did not include a transaction. Instead, customers checked their PO boxes, picked up free shipping materials, or put letters in the collection slot. Post office foot traffic varies widely. The 450 largest locations have on average about as…

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