OIG: USPS managers need to better monitor refunds in Eastern area

(September 8, 2014) Postal Service managers in the Eastern region aren’t monitoring refunds at post offices even though they increased by millions over the last few years, an Aug. 27 USPS inspector general report says. For 2011 through 2013, post office refunds in the East increased by $2 million–from $6.8 million to $8.8 million–while associated…

 Continue reading