OIG: USPS managers need to better monitor refunds in Eastern area

Posted on September 8, 2014September 8, 2014 by 21cpw

(September 8, 2014) Postal Service managers in the Eastern region aren’t monitoring refunds at post offices even though they increased by millions over the last few years, an Aug. 27 USPS inspector general report says. For 2011 through 2013, post office refunds in the East increased by $2 million–from $6.8 million to $8.8 million–while associated…

USPS OIG: Monitoring Post Office Operational Risk in the Eastern Area

Posted on August 29, 2014August 29, 2014 by 21cpw

Audit Report – DP-AR-14-004 – 08/27/2014 Background The U.S. Postal Service Office of Inspector General (OIG) maintains four risk models containing 41 risk elements related to Post Office™ operations. The OIG uses these risk elements, which measure financial, operational, and human resources activity, to evaluate overall risk and periodically shares the evaluations with senior U.S….