Background During the COVID-19 pandemic, the Postal Service had workforce shortages while package volumes were surging, causing service performance for packages to suffer. In response to this critical situation, and to achieve its goal of expanding its share of the package delivery market, the Postal Service purchased and deployed new package sorting machines, including the…
Background In November 2014, the Postal Service deployed the Automated Delivery Unit Sorter (ADUS), which automated the sorting of smaller packages in delivery units and small processing and distribution centers. Further, in 2021, as part of the 10-year Delivering for America Plan, the Postal Service kept its commitment to accelerate investments in new package sorting equipment to…
By Mark Solomon – November 22, 2022 The U.S. Postal Service said Monday it has completed a near two-year project to install 249 package processing machines nationwide. The new machines, 137 of them installed so far in 2022, will boost the Postal Service’s daily peak-season parcel processing capacity to 60 million pieces. That’s compared to…
What We Did Our objective was to evaluate the Postal Service’s performance during the FY 2022 peak mailing season and implementation of its peak season preparedness plan. For this audit, we obtained supporting documentation, evaluated processing service performance, and interviewed Postal Service managers. What We Found We found that the Postal Service successfully implemented initiatives…
The Postal Service relies on the Automated Package Processing System (APPS) and Automated Parcel and Bundle Sorter (APBS) to sort packages. But it is testing five new Small Package Sorting Systems (SPSS) machines that could provide additional processing support for the growing package volume. We will evaluate whether the performance, functionality, and deployment of the…
