USPS OIG Report: Service Performance During FY 2022 Peak Mailing Season

What We Did Our objective was to evaluate the Postal Service’s performance during the FY 2022 peak mailing season and implementation of its peak season preparedness plan. For this audit, we obtained supporting documentation, evaluated processing service performance, and interviewed Postal Service managers. What We Found We found that the Postal Service successfully implemented initiatives…

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USPS OIG Audit Project: What Do You Think of the New Package Sorter?

The Postal Service relies on the Automated Package Processing System (APPS) and Automated Parcel and Bundle Sorter (APBS) to sort packages. But it is testing five new Small Package Sorting Systems (SPSS) machines that could provide additional processing support for the growing package volume. We will evaluate whether the performance, functionality, and deployment of the…

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