November 17, 2025 Postal Service employees are now able to reset their multifactor authentication security method, also known as MFA, when they log in to LiteBlue. Employees can do so by clicking on the “Self-Service MFA Reset” link on the LiteBlue login screen and submitting the request. After a manager approves the request, the employee will receive … Read more
June 26, 2025 The Postal Service is asking employees who use multifactor authentication to add a backup security method. This will allow continued access to USPS systems and applications if the primary method becomes unavailable, such as when a smartphone is lost or not working. Employees who already have a secondary multifactor authentication method do … Read more
Arbitrator Nolan denied NALC’s grievance.
Employees who already use one of the other methods are not affected by this change.
Background The U.S. Postal Service is the second largest employer in the United States with over 640,000 employees and $2.15 billion in bi-weekly salaries. To provide employees with convenient access to their payroll, benefits, and personnel data, the Postal Service uses the LiteBlue portal. This web-based portal contains several human resources (HR) applications, including PostalEASE, … Read more
NPMHU – July 20, 2023 Dear Brothers and Sisters: Please find enclosed a copy of the above-reference USPS issues updates for User Guide and FAQs to Enroll and Sign in to LiteBlue with Multifactor Authentication (MFA) According to the Postal Service, maintaining the privacy of the employees’ personal data is a shared priority of the … Read more
July 14, 2023 USPS officials have informed NALC of additional fraudulent activity against the LiteBlue application. The Postal Service is reporting that this new activity appears to be more sophisticated than the previous infiltration of USPS systems. This breach is compromising the Multifactor Authentication (MFA) one-time passcode feature that was added earlier this year, after … Read more