Our Hotline was launched in August 1997, shortly after our agency was established, to provide a vital communications link between the OIG and Postal Service stakeholders. The Hotline allows us to receive complaints from employees, customers, and the public. Complaints include alleged fraud; waste of funds or resources; mail theft and other postal crimes committed…
The U.S. Postal Service’s Customer Service and Delivery Operations units are the heartbeat of the entire operation. More than 400,000 employees process, sort, and deliver 140 billion letters and flats and 6.4 billion packages annually, relying on technology, such as handheld scanners, to assist. The changing mail mix (more packages and less lettermail) and the…
By Harry Whitehouse – February 12, 2015 With FedEx and UPS’s dimensional weight pricing now in effect for all Ground shipments, many businesses are faced with having to reconsider their shipping carrier and method of packaging. To refresh your memory, dimensional weight pricing bases shipping costs on the volume of a package in relation to…
That boxy little mail truck in your neighborhood actually has a name. It’s called the LLV, which stands for “Long Life Vehicle” and it, along with 142,000 other LLVs, are responsible for moving most of the 523 million pieces of mail every day. But their long life is coming to an end as the USPS…
