The U.S. Postal Service’s Customer Service and Delivery Operations units are the heartbeat of the entire operation. More than 400,000 employees process, sort, and deliver 140 billion letters and flats and 6.4 billion packages annually, relying on technology, such as handheld scanners, to assist. The changing mail mix (more packages and less lettermail) and the…
The Postal Bulletin’s latest edition highlights an inevitable part of holiday gift giving: returns. USPS expects to deliver 750 million packages during the holidays, up 12 percent from last year. After the holidays, many gifts inside those parcels will be returned. The cover story details how the Postal Service is positioned to be the “returns…
Project Title: Approved Shipper Pricing and Customer Service Start Date: Tuesday, December 8, 2015 Estimated Report Release Date: April 2016 The Approved Shippers Program is one of several Postal Service programs intended to extend the reach of shipping and mailing services so customers can mail letters or ship packages from alternate locations near where they…
By Leah Kirstein – December 20, 2015 YORK COUNTY, Pa – This holiday season the US Postal Service expects to deliver a total of approximately 15.5 billion pieces of mail. Between Thanksgiving and New Year’s Eve, they expect to also deliver over 600 million packages. For the second year in a row, they are delivering…
It’s Christmas in July for the retail industry. Holiday decorations might not hit stores for a few more months, but retailers are now working on their 2015 holiday plans. And you can bet that shipping strategies are a big part of those plans. Online sales made up about 10 percent of the $616 billion in…
The Postal Service is testing new, larger mailbox designs that can handle more than 70 percent of the packages sent through the mail. As the mail mix continues to change — with fewer letters and a growing volume of packages — customers often find their mailbox is stuffed to overflowing. Many parcels won’t fit in…
(November 4, 2014) WALLINGFORD — A Hartford man was charged Tuesday after authorities intercepted two packages containing a total of 12 pounds of marijuana being sent through the United States Postal Service to a mailbox at a local UPS Store, police said. United States Postal Inspection Services discovered the two packages on Tuesday and called…
The Postal Service has expanded Sunday package delivery to Amazon customers in 15 cities in Indiana, Kentucky, Louisiana, Ohio, Oklahoma, Texas and Pennsylvania. Cities include Indianapolis, IN; Louisville and Lexington, KY; New Orleans and Shreveport, LA; Cincinnati and Columbus, OH; Oklahoma City, OK; Philadelphia, PA; and Austin, College Station, Dallas, Houston, San Antonio and Waco,…
