Annual Compliance Report

PRC Releases Report: Service performance continued to lag in FY 2025

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March 27, 2026 Washington, DC – Today, the Postal Regulatory Commission (Commission) released its Fiscal Year 2025 Annual Compliance Determination (ACD), a comprehensive evaluation of whether the Postal Service complied with price caps for Market Dominant products, cost attribution requirements, and service performance standards. By law, the Commission must issue its Determination within 90 days of receiving … Read more

PRC Releases FY 2022 Annual Compliance Determination: USPS continues to struggle with compliance in some areas

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March 29, 2023 Washington, DC – Today the Postal Regulatory Commission issued its FY 2022 Annual Compliance Determination assessing the Postal Service’s compliance with rates and service performance. The Commission is required to issue its Determination 90 days after the filing of the Postal Service’s Annual Compliance Report (ACR) (39 U.S.C. Section 3653). This review … Read more

USPS OIG Report: Accuracy of In-Office Cost System Data

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Objective Our objective was to assess the accuracy and reliability of In-Office Cost System (IOCS) telephone readings. The IOCS is the primary probability sampling system used by the U.S. Postal Service to attribute the labor costs of clerks, mail handlers, city carriers, and supervisors related to the handling of mail of all classes and rate … Read more

Where have all the blue boxes gone?

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Finding a good old-fashioned mailbox where you can drop off a letter is becoming almost as difficult as finding a pay phone. The iconic blue boxes are getting to be few and far between. Fifteen years ago, there were almost 400,000 collection boxes in the country. Now there are fewer than 160,000 of them, and … Read more