USPS OIG Report: City Carrier Cost System

Objective The City Carrier Cost System (CCCS) is a statistical study of mail delivered on city carrier routes. For each selected route, a data collection technician selects a sample of mail to be delivered on the scheduled test date. The technician records the mail class, product type, and other characteristics of each manually sampled mailpiece…

 Continue reading

USPS OIG Report: Accuracy of In-Office Cost System Data

Objective Our objective was to assess the accuracy and reliability of In-Office Cost System (IOCS) telephone readings. The IOCS is the primary probability sampling system used by the U.S. Postal Service to attribute the labor costs of clerks, mail handlers, city carriers, and supervisors related to the handling of mail of all classes and rate…

 Continue reading