On February 27, 2020, in the United States District Court for the District of Kansas, Asenath Roland, former President of the Kansas Postal Workers Union (located in Wichita, Kans.), pleaded guilty to one count of failure to maintain records, in violation of 29 U.S.C. 439(c). The guilty plea follows an investigation by the OLMS Kansas…
The Postal Service has moved the Wichita, KS, Customer Care Center to a new location where the facilityâs 250 employees will be better equipped to serve customers. The center is one of four USPS Customer Care Centers opened since 2012. The centers respond to 52 million customer queries each year, resolving 73 percent at first…
WICHITA, Kansas â The U.S. Postal Service announced it has signed a lease for its newest Customer Care Center. The new call center will be housed in a 49,000 square-foot building at 4509 E. 47th St. South in Wichita. It will field calls from customers across the nation. âThe Postal Service is committed to providing…
UPDATED â Thereâs another twist on the possible Department for Children and Families lease at 2601 S. Oliver, which has been a remote encoding center for the U.S. Postal Service. The postal service is winding down those operations â its lease expires in September 2015 â but now itâs planning a call center for the…
The APWU and USPS have agreed to a series of Questions and Answers  regarding the establishment of a new Customer Care Center in Wichita, KS. via Questions and Answers for the New Customer Care Center in Wichita, KS | APWU.
