This management alert presents our concerns with delivery issues found at the U.S. Postal Service’s James A. Farley Post Office. Specifically, we found incorrect delivery status information for packages. This issue came to our attention during our review of Delivery Operations at the James A. Farley Post Office in response to a request from Senator…
This management alert presents the results of our self-initiated review of the Timeliness of Mail Processing at the North Houston, TX, Processing and Distribution Center (P&DC). Our objective was to determine if the North Houston P&DC was processing mail on time. The U.S. Postal Service considers mail delayed when it is not processed in time…
This management alert responds to concerns brought to USPS OIG’s attention by U.S. Senator Tom Udall’s office about poor working conditions at a U.S. Postal Service’s Office in New Mexico. Conclusion Working conditions at the [REDACTED] Office were deplorable. Although management recently replaced one of two heating, ventilating, and air conditioning (HVAC) systems; heating and air…
