Remembering September 11, 2001: A Letter Carrier’s Story

In this video, Emma describes her experience that day and in the weeks that followed: By Nancy Pope, Historian Mail destined for the World Trade Center (WTC) was processed by the Church Street post office located across the street. The WTC complex was so large that it encompassed two zip codes, 16,000 addresses and required…

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USPS OIG Management Alert: Incorrect Package Delivery Scans – James A. Farley Post Office

This management alert presents our concerns with delivery issues found at the U.S. Postal Service’s James A. Farley Post Office. Specifically, we found incorrect delivery status information for packages. This issue came to our attention during our review of Delivery Operations at the James A. Farley Post Office in response to a request from Senator…

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