USPS extends return-to-sender time frames

Posted on April 18, 2020April 18, 2020 by 21cpw

To assist customers during the coronavirus pandemic, the Postal Service has temporarily extended the time frames when a mailpiece will be returned to sender. Under the Domestic Mail Manual, the current time frames are 15 days for most accountable items, except for Priority Mail Express pieces, which have a five-day time frame, and Collect on…

USPS OIG Audit: Undeliverable As Addressed Mail

Posted on October 23, 2014October 23, 2014 by 21cpw

How does undeliverable as addressed mail impact you as a sender or receiver? Each year, about 6.8 billion mailpieces cannot be delivered as addressed for reasons such as people and businesses moving, illegible addresses, or deceased addressees. It is estimated that more than 40 million Americans change their addresses annually. However, not all moves are…