How does undeliverable as addressed mail impact you as a sender or receiver?
Each year, about 6.8 billion mailpieces cannot be delivered as addressed for reasons such as people and businesses moving, illegible addresses, or deceased addressees. It is estimated that more than 40 million Americans change their addresses annually. However, not all moves are filed with the Postal Service, and some data suggest that up to half of those who move may not file the change. Depending on the mail class, undeliverable as addressed (UAA) mail may be forwarded, returned to sender, or treated as waste, at a cost of $1.5 billion in fiscal year 2013. Reducing UAA mail is important to the Postal Service and the mailing industry as they both face sizeable cost pressures and need to ensure the mail reaches its intended recipients. Over the years, the volume of UAA mail has declined.
What do you think are additional causes for UAA mail? How can they be mitigated?
How can the Postal Service get more people to report their change of address?
How can the Postal Service, Postal Inspection Service, and mailers collaboratively work to reduce UAA mail?