Step into Tomorrow: USPS and Emerging Technology

August 26, 2021 (RISC-WP-21-007) Over the past decade, the Postal Service has focused its technology development efforts on two areas: mail innovations and data analytics. Advancements in these areas will continue to lead transformation in the postal industry going forward. Other emerging technologies that have not yet had a major impact on the Postal Service,…

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How USPS uses analytics to spot problems at local offices

By Stephanie Kanowitz – Nov 01, 2017 In this era of “do more with less,” the U.S. Postal Service’s Office of the Inspector General is relying heavily on data analytics to monitor performance of post offices’ mail and retail services. “We have to take our agency, the place where it is now, and help guide…

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USPS OIG: Big Data, Big Questions

About 90 percent of the data in the world today has been created in the past 2 years alone, according to IBM. Yes, we live in the era of Big Data. Data is vital to our work as an OIG. We use data analytics – including data mining, risk assessment models, and predictive analytics –…

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