Background Delivery is central to the U.S. Postal Service’s mission, and the Postal Service is legally mandated to measure customer delivery experiences. To do so, the Postal Service contracts with a survey supplier to assess the delivery service sentiment of residential customers and small and medium businesses nationwide. The resultant scores have fallen short of…
By Anna Tallarico – September 27, 2023 On Sept. 20, The Leader received a tip that within the last few months several employees had quit the U.S. Post Office in Port Townsend due to management issues. The Leader approached a carrier to “ask a quick question.” The carrier shook their head and said they were…
Background The Postal Service conducts background screenings to gather sufficient information about a person’s character, reputation, and allegiance to the United States to determine eligibility for appointment or suitability for retention as a Postal Service employee. Postal Service positions require a National Agency Check with Inquiries (NACI), which is the minimum background check needed for…
Background The Postal Service uses Terminal Handling Services (THS) to load mail into air containers and deliver them to the air supplier for transportation. As part of its Delivering for America plan to achieve financial stability and service excellence and meet the evolving mailing and shipping needs of the American public and business customers, the…
September 28, 2023 The Delivering for America plan is helping the Postal Service move into a promising future, Postmaster General Louis DeJoy told more than 1,000 employees recently. “Going forward, we need to be nimble, agile and move in alignment with the plan,” DeJoy said. He spoke in Denver at the United Postmasters and Managers…
