USPS OIG: Reevaluating the Universal Service Obligation

May 6, 2020 (RISC-WP-20-004) The need for a comprehensive review of the postal USO in this country has been discussed for over a decade. Defining a USO that provides clear guidance for a future Postal Service will be a challenging task, as it will need to balance customer needs while still ensuring financial stability of…

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Hypocrisy From USPS HQ

During interest arbitration hearings the USPS sent a Union busting law firm in to denigrate Postal Employees and diminish our abilities and dedication. It was appalling to be compared to low wage uneducated workers as if we do not bring any special talents to the workplace. Now fast forward a few months and the PMG…

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USPS OIG Blog: What service is most important to you?

Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of…

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USPS OIG White Paper: Guiding Principles for a New Universal Service Obligation

RARC-WP-15-001 – 11/17/2014 The U.S. Postal Service’s universal service obligation (USO), which establishes what mail services the Postal Service must provide, lacks a clear, comprehensive definition. The current USO is assumed to be a hodgepodge of various legal requirements and regulations that, in most cases, provide only broad guidance. For example, while public access to…

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