Customer and employee rights when USPS solicits changes to mode of mail delivery

NALC is aware of an effort by the Postal Service in different parts of the country to convince customers to agree to change their mode of mail delivery to cluster box or centralized delivery. This page contains the latest information detailing the rights of both postal customers and letter carriers, and we have created a…

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Post office in Hinkley, CA to close: What would Erin say?

March 14, 2015 The Postal Service is closing the post office in Hinkley, California, on March 20 for an emergency suspension. According to the local news report, the building housing the post office is being sold to Pacific Gas & Electric. Hinkley’s only gas station and market are also in the building, and they’ll be…

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USPS OIG Blog: What service is most important to you?

Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of…

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How Oregon Mail Boxes May Change

Thousands of Oregonian and millions of American households would no longer receive door-to-door mail delivery service under legislation proposed by Representative Daryl Issa (R-CA). Instead, a growing number of households will be assigned to a local “cluster” box, where mail is distributed by U.S. postal workers to a collection of curbside mail boxes for multiple…

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USPS nixes proposed delivery mode change for local at-the-door customers

Cost-saving fixes for the United States Postal Service routinely spark hot debates – one still-developing measure on Capitol Hill had a short-lived run in Kilgore this week. In late May, the U.S. House of Representatives Oversight and Government Reform Committee approved the Secure Delivery for America Act of 2014 (HR 4670). Next headed for a…

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Apartment dwellers complain about mail problems (video)

Worries about identity theft mount video platformvideo managementvideo solutionsvideo player SAN ANTONIO – The possibility of mail theft leading to identity theft has some people contacting the KSAT 12 Defenders for help. Richie Cyphers said that on a regular basis at his apartment complex, unopened mail could be found just sitting out for the taking….

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