USPS OIG Blog: What service is most important to you?

Don’t let the decline in mail volumes over the past few years fool you. People still place a high value on postal services. Postal customers especially value being able to interact with postal employees at a Post Office as compared to other retail alternatives. And while some people might be indifferent to Saturday delivery of…

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Postal service opens new Village Post Offices in Kansas City Libraries

KANSAS CITY, Mo. – Some in Kansas City will now head to the library to get their mail. On Tuesday, the postal service opened two new Village Post Offices. One is in the Northeast Branch Public Library near Wilson and White Avenue. The other is at the Lucile H. Bluford branch at 30th and Prospect…

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Is e-commerce the key to saving the U.S. Postal Service?

Did you know that revenues for the U.S. Postal Service actually increased last year? Despite the rapid decline of the personal letter, revenues rose modestly to $67.32 billion last year. Of course, the Postal Service still recorded a big annual loss — almost $5 billion — but it also faces a uniquely costly burden. Congress…

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