The Postal Service is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees.
To help fulfill this commitment, a Threat Assessment Team is available at all USPS locations — including area, district offices and Postal Service headquarters in Washington, DC — to respond to threats and potential violence.
Team members are trained to assess the danger or harm of threats, whether implied or direct. The goals are to reduce risks to employees and USPS, discourage inappropriate behavior and resolve conflicts.
If you’ve been threatened or believe you’re in a potentially dangerous situation that involves a co-worker, contractor or supervisor — or if you’re experiencing a domestic violence situation that could pose a threat in the workplace — notify your immediate supervisor, the local Threat Assessment Team and Postal Inspection Service.
The Zero Tolerance Policy and reporting procedures will be distributed by the end of March in all USPS locations.
All facilities must permanently post the policy on bulletin boards and other prominent locations. The Postal Service wants all managers and supervisors to deliver a stand-up talk to employees to ensure they know how to contact their local Threat Assessment Team.
Report emergency situations to the Postal Inspection Service at 877-876-2455 or call 911. The Postal Inspection Service number is monitored 24/7.