Innovation nation – USPS uses tech to serve customers, lawmakers told

The Postal Service is using technology to adapt to the nation’s fast-changing mailing and shipping needs, CIO Jim Cochrane told congressional lawmakers May 22. “Technology now plays a foundational role in virtually every postal product and service,” Cochrane said in testimony before a House subcommittee that handles postal issues. USPS works with major technology companies…

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OGR: Examining Innovative Postal Products for the 21st Century

Witness and Testimony Documents Mr. James P. Cochrane Chief Information Officer and Executive Vice President U.S. Postal Service Mr. David C. Williams Inspector General U.S. Postal Service Office of Inspector General Mr. Will Davis Chief Executive Officer Outbox, Inc. Mr. Seth Weisberg Chief Legal Officer Stamps.com Mr. Patrick Eidemiller Director Engineering and Technology M-pack Systems…

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International Postal Big Data: Discussion Forum Recap

May 12, 2014 (RARC-IB-14-002) “Big Data” — large, complex datasets combined with sophisticated, powerful analytics — is helping transform science, research, and many industries by providing a level of insights previously unavailable at unprecedented speed. For businesses in particular – including the mail and shipping industries – the knowledge gained from the real-time analysis of…

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Is e-commerce the key to saving the U.S. Postal Service?

Did you know that revenues for the U.S. Postal Service actually increased last year? Despite the rapid decline of the personal letter, revenues rose modestly to $67.32 billion last year. Of course, the Postal Service still recorded a big annual loss — almost $5 billion — but it also faces a uniquely costly burden. Congress…

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