USPS will continue to focus on the customer experience, including providing efficient, reliable service; service performance; innovation; and other business strategies in 2018. âIn the coming year, we can look forward to continued momentum in launching new products and services, improving the experience of our customers, and elevating our service performance,â PMG Megan J. Brennan…
The following message is from PMG Megan J. Brennan: As 2017 draws to a close, I want to thank all Postal Service employees for delivering a strong performance, competing for customers every day, and serving the American public so well throughout the year. Between Thanksgiving and New Yearâs Day, we will deliver more than 15…
In a new video message, PMG Megan J. Brennan and the leaders of the postal unions and management associations discuss the value of the Combined Federal Campaign (CFC). âThrough the Combined Federal Campaign, we have the ability to reach out to thousands of charitable organizations across the country and have a positive impact on millions…
November 28, 2017 PMG Megan J. Brennan discusses service and financial results, the holiday mailing and shipping season, and other topics in her latest âBusiness Focusâ video. Employees are delivering strong service and improving customersâ experiences, the PMG reports. âI would like to thank those of you on the front lines for your dedication to…
The following message is from PMG Megan J. Brennan: Veterans Day provides our nation with the opportunity to recognize brave patriots â courageous individuals including the veterans employed throughout our organization. They have served our country in two ways: first in the armed forces and now through the U.S. Postal Service. We thank them for…
The Postal Service will deliver more than 15 billion mailpieces this holiday season, according to projections released Oct. 25. Between Thanksgiving and New Yearâs Day, USPS expects to deliver 850 million packages â an increase of more than 10 percent from the same period last year. âThe Postal Service is well prepared to meet our…
PMG Megan J. Brennan addresses on-the-job safety, the Postal Pulse employee survey and several other topics in her latest âBusiness Focusâ video. She reminds employees to stay alert and practice defensive driving now that schools are back in session. âBe aware of your surroundings â whether youâre on the clock or off â because your…
July 6, 2017 The Postal Service cares about its workforce â and the organization reminds all employees to take measures to prevent heat-related illnesses, PMG Megan J. Brennan says in her latest âBusiness Focusâ video. The PMG also discusses how the organization is making strides in service performance, scanning and increased real-time visibility. âWe compete…
